Frequently Asked Questions

If your question is not covered below, please contact us.
Medical Department
- Is Mid-Main Medical a walk-in clinic?
Mid-Main Medical clinic is a family practice and walk-in clinic. New patients do not require booked appointments, just drop in during our posted regular hours of operation. If you are an existing patient of Mid-Main, you should book your appointment with your family doctor. We are now accepting new patients. If you are looking for a family physician, please speak with our staff during your visit while at the walk-in clinic.
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Is there a charge for forms and sick notes?
Because forms and sick notes are not covered services, there is a charge for them at Mid-Main. Please see the front desk staff, and they will be able to print out a receipt for you after payment so that you may get reimbursed, if applicable. Please see the fees page for more details.
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What forms of payment do you accept?
We accept VISA, Mastercard, Interac, personal cheque and cash.
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What does your Clinical Pharmacist do?
A Clinical Pharmacist is a health practitioner and a part of the medical care team, just like a physician. Our clinical pharmacist counsels patients in group settings and on a one-on-one basis on many issues. The areas of concern that our patients normally see our Clinical Pharmacist regarding are as follows: medication review, tobacco cessation, healthy lifestyles and diabetes management, amongst many other topics. Importantly, the clinical pharmacist is a key member of the care team, within the scope of practice our clinical pharmacist will be engaged in your care with the physicians and other members of our team.
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How do I become a New Patient of Mid-Main
Medical Clinic?
Please refer to our new patients section for details.
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Where is the closest laboratory to your office?
The closest community laboratory to our office is Lifelabs, which is located several blocks south of our building, at 4527 Main Street.
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Where are the closest hospitals?
The closest hospital to Mid-Main CHC is Mount St. Joseph’s hospital, which is located at 3080 Prince Edward Street. Vancouver General Hospital, British Columbia’s largest hospital, is also close by, located at 899 West 12th Avenue.
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What is continuity of care and why is it
important?
Continuity of care is a continuous relationship, sustained over time, between patients and their care providers, which is shown to result in beneficial health outcomes for patients. Continuity of care has been found to be associated with improved adherence to prescribed screening and treatment, recognition of unidentified problems, better immunization outcomes, fewer hospitalizations, lower use of emergency rooms, and improved patient satisfaction.
Dental Department
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Is Mid-Main Dental a free clinic?
No, it is pay as you go, but we do offer a 10% discount off the regular BC dental fee guide. We accept cash, Visa, Mastercard, and Interac.
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Can I make payments?
No. To keep our discount available we ask that patients pay in full at each visit.
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How do I make an appointment?
Please call our clinic during office hours and book with our receptionist.
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How much for a cleaning? Filling? Tooth
extraction? Dentures?
We follow the BCDA yearly fee guide. For a fee, your dentist will do an exam/ xrays and follow it up with a treatment plan which includes options and cost.
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Are Dental students performing the treatment?
No, all of our dentists are fully licensed.
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What does my insurance cover?
Dental staff do not know which dental procedures are covered under your plan and which are not. Your dental plan is a contract between you and your insurance carrier. Most, but not all, plans will cover costs based on the fee guide.
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I am on government disability and need some
crown and bridge work done. Does my coverage
pay for this?
Unfortunately, no. There is no coverage for any major, or cosmetic treatment on government disability. This plan covers basic services only.
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Does your office do bleaching?
Yes, we offer various in-office options for whitening. We also make custom fit bleaching trays that are worn at home. Please call for more information on the numerous options that we offer.